:: KeySolutions ::

Key Solutions

Development Expertise

Solution

Business Plan

Process Methodologies

Communication

Quality Policy

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Key Solutions' Business Planning :

Key Solutions' Business Plan describes how company plans to focus its resources over the next three years.

The business plan includes a vision statement that describes our desired future, a mission statement that identifies overall purpose of organization and the company’s values. These values describe how the employees of organization conduct themselves in carrying out the mission.

Vision :

Key Solutions' vision is a Customer focused and quality oriented organization, which is committed to provide diversified software solutions & services for cross platform application development. We are devoted to provide quality software products & services, to be loved by our esteemed customers and staff and to be showered in accolades and bonus cheques.

Mission :

Key Solutions' career mission statement is to become an excellent supplier of highest whole range of quality software services & products with total customer satisfaction and we are working towards becoming the experts that others rely upon.

Values :

	Quality Service : Each employee of Key Solutions is responsible for quality and we develop & deliver highest quality software products & services. Quality must and does drive all projects, business development, administration and all other activities.
	Client Orientation : We fully analyze and anticipate client needs and actions are targeted to satisfy their expectations and to gain their acceptance towards product/service. We ensure customer requirements are fully understood and delivered by converting them in service/software requirements with the aim of enhancing customer satisfaction and build relationship for today and tomorrow.
	Integrity & Respect : We are honest, open, fair and respectful in our relationship with each other and with our customers.
	Competence and Professionalism : We support training and development as the foundation for a high performance work environment conducive to the growth and development of employees and the organization. The training needs are identified in various areas such as HRD, personality development, communication skills etc. as required.
	Innovation : We always encourage new ideas that include both technical process innovations as well as concepts designed to control costs with efficiency within our quality objectives as the ultimate goal.
	Dedication : We always motivate employees to work with dedication who are technically expert in their field and able to meet task implementation deadlines
	Team Work & Cooperation : We stress on focused team efforts. Employees are educated to work and learn together, be responsive to others and enhancing relationships, both internally and externally.

	Communication : We provide quality service to our customers by understanding & conveying their software needs and we have developed various document templates to help this process. Various communication arrangements are identified to communicate with the customer in relation to the following: Product/service information Enquiries or Contracts & changes thereof Customer Feedback & Complaints In addition, employees are educated to share information and knowledge openly.
	Commitment : We are committed to exceptional services and excellence in the profession. We honour our commitment of customer and employee satisfaction and respond to their changing needs in effective & efficient manner with the help of quality procedures implemented for those. We are also committed to reward the achievements of the employees and celebrating their success.
	Accountability : We regularly report our development status to our customers.
	Continuous Improvement : We have implemented quality procedures to encourage continuous improvement of software development and to meet needs of customers. We also strive to continuous improvement through teamwork, loyalty, and a positive and approachable attitude. To ensure continuous improvement, the continual improvement is in-built into the system by, Establishment & review of Quality Policy & Objectives Actions taken on Audit results Corrective & Preventive Actions Management Reviews Analysis of Data through the use of Software matrices.

Core Key Results or Business Areas :

Sales/Revenue :

Key Solutions is committed to constantly improve the scope and the number of services & products because it operates on a commercial model. It seeks appropriate compensation for its services and products and use of intellectual property and system development.

	Goal : Increase the number of services and products
	Strategies:
	Develop a strategy to deliver software services. Develop additional offerings to customers.

	Goal : Key Solutions' Intellectual Property
	Strategies:
	Develop & implement a strategy to maximize new revenue from Key Solutions' intellectual property

	Goal : Increase Profitability
	Strategies:
	Review & update pricing for product & services.
	Develop and implement a process for continuous maximization of net revenue.

Marketing/Communication :

Key Solutions has made various marketing strategies to increase its revenue by selling its product & services. To increase the revenue through sale of products & services Key Solutions supports various sales endeavors :

	Goal:Increase confidence in and use of services provided by Key Solutions
	Strategies:
	Develop and implement a marketing/ communication for specific lines of business and product and services.

	Goal:Increase market base and achieve global presence
	Strategies:
	Develop a strategy to add customers from other countries to increase presence in different countries.

	Goal:Support marketing personnel's in their pursuit of sales.
	Strategies:
	In conjunction with marketing personnel's develop and implement a strategy to optimize returns.

Quality Service :

The success of Key Solutions' is attributable to the provision of the high quality services to the customers. We believe that our continued success will be depending on maintaining the highest level of customer satisfaction and offering quality service, that meet customer needs.

	Goal:Provide a high level of service, product satisfaction
	Strategies:
	Measure the drivers of customer satisfaction and respond to any gaps identified using customer acceptance towards product, reduced number of complaints, and using number of repeated orders etc.

	Goal:Provide easy access to software services
	Strategies:
	Explore additional opportunities to cluster product and service offered to the customers.

	Goal:Identify & design methodologies to develop quality products & services
	Strategies:
	Design strategies for development, e-reengineering and maintenance of the applications.

Innovation :

Innovation is the hallmark of Key Solutions' success to date. Our vertical proficiency has enabled us to empower clients, providing them with economical and innovative business solutions. We must focus on additional re-engineering and exploitation of technology to provide more services and products electronically.

	Goal:Provide leading edge services & products
	Strategies:
	Build core competency by absorbing innovative & emerging technology.

	Goal:Provide improved software services and products
	Strategies:
	Expand the use of common software products & services. Encourage developing reusable web services for different domains to reduce cost and to increase work efficiency.

Organization Effectiveness :

Key Solutions has designed combination of policies, procedures & tools to ensure effective utilization of information, human, and financial resources.

	Goal: Increase effectiveness of internal communication
	Strategies:
	Develop & implement a strategy for the creation, maintenance and communication of corporate policies.

	Goal: Ensure right people in the right job with right tools
	Strategies:
	Develop & implement a comprehensive human resource strategy and supporting policies that include: leadership competencies, succession plan, a training & employee development program, a performance management program, and a recognition and appreciation program

	Goal: Operate as a business
	Strategies:
	Optimize the use of resources for delivering services & products Develop business cases for business investments

Expertise / Specialization :

Key Solutions is specialized in developing on-line, integrated user-friendly web-solutions and softwares with multi-user operation mode. The team has vast experience on WIN9X, NT, 98, 2000 and Unix platform.

Team :

Key Solutions has a dedicated team of professionals drawn from both functional and technical areas, enriched with immense experience in solution development and implementation using all the latest tools and techniques.

The group comprises of system analysts and designers, windows programming experts and database managers each having the specialization in respective areas.

Philosophy :

Key Solutions believes in simple workable solution providing full user satisfaction and value for money.

The solution development cycle followed is well structured and attains the standards laid down keeping in mind the total quality of the system and it’s functioning.

Future Plans:

Key Solutions is expertise to develop large solutions on Windows platform. We are now diversifying our development arena for cross platform application development, for both desktop as well as networked environments.